Shipping & Return Policies

Shipping & Returns

We are proud of the craftsmanship that goes into our products, and apply those same standards to our relationship with you. Our success depends on your satisfaction. If you are unsatisfied, please contact us at info@showallegiance.com immediately, and we will do everything in our power to make it right.

 

Shipping

Standard Shipping

  • Free shipping on all orders over $200
  • A standard shipping fee on all orders under $200
Free and standard shipping usually takes anywhere from 5-10 business days, depending on your location. We ship to all contiguous US states, Alaska, Hawaii, and US military addresses. All FPO/APO orders are shipped with USPS and transferred to the U.S. Military Postal Service (MPS) for delivery. 

    Expedited Shipping

    • Expedited shipping with delivery in 1-3 business days is available and rates are calculated at checkout.

    More Info

    What carriers do you use?

    • We ship orders using trusted carriers such as UPS, FedEx, and USPS. These carriers allow us to provide reliable and efficient delivery services to our customers.

        Can you ship to a PO box?

        • Yes, we can ship to a PO box. However, please note that there may be an additional fee associated with delivering to a PO Box, depending on the item shipped and the region of the country. Feel free to contact info@showallegiance.com for more information regarding PO Box deliveries.

          How do I track my order?

          • Once your order has been fulfilled, we'll send you a tracking email containing all the necessary information to monitor its journey to your doorstep. Alternatively, you can select "Track and Manage My Orders" in our chat window on the website for quick access to tracking details. Additionally, you can use the Shop App for seamless order tracking. If you haven't received a tracking number or need further assistance, feel free to contact our customer service team at info@showallegiance.com for help.

            Do I need to be there to sign for it?

            • No, you do not need to sign for the package when it is delivered. Our carriers are able to leave the package in your mailbox or at your front door for your convenience.

              What happens if my package gets lost?

              • If your package is lost with no movement ten business days after being shipped, we ask customers to reach out to customer service directly at info@showallegiance.com for assistance. Our team will work diligently to resolve the issue.

               

                Returns

                If you are not 100% satisfied with your Allegiance Flag Supply purchase, you can return your unused order to our warehouse for a refund or exchange within 21 days of the item shipping.

                Return Policy

                • Returns must be unused and in the condition you received them.  Allegiance Flag Supply reserves the right to adjust your return method and return resolution if your item(s) arrive in a condition that does not meet our returns policy.  Items that do not meet our return policy will be returned to the sender.
                • Allegiance can accommodate returns for new and unused products within 21 days of the item shipping.
                • All returns must be from a verified ShowAllegiance.com order. Allegiance does not offer returns on items purchased outside of ShowAllegiance.com. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.

                  How do I make a return?

                  How long will it take to receive my refund?

                  • Once your refund is approved, it is initiated to the original form of payment immediately. Please allow up to 5 business days for the refund to be reflected in your account. You will receive a refund confirmation email once the refund process is initiated. Please note that shipping costs paid for the initial order are non-refundable.